Privacy Policy – Nexades

Effective Date: 21 May 2019

At Nexades, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and how we protect it.

1. Information We Collect

We may collect the following information:

  • Name
  • Phone number
  • Email address
  • Business information

We do not collect payment information directly through our website.

2. How We Collect Information

We collect data through:

  • Website contact forms
  • Meta Ads and Google Ads campaigns
  • AI voice receptionist systems

3. How We Use Your Information

Your information is used for:

  • Contacting you regarding services
  • Providing our services
  • Marketing follow-ups
  • Improving ad performance and future campaigns

4. Data Storage

  • Your data is stored securely in systems like Google Sheets and future CRM tools
  • We only keep your data while you are working with us

After you stop working with us:

We delete your personal data to respect your privacy.

  • We may retain email only for future communication or marketing

5. Data Sharing

We do NOT sell or share your data with unauthorized parties.

  • Your data is only accessible to team members directly working on your project
  • We may use tools like Meta and Google for advertising purposes

6. AI Voice and Automation

  • Our AI systems may process your data to handle calls, responses, and lead capture
  • This is only active while you are working with us

7. User Rights

You have the right to:

  • Request access to your data
  • Request deletion of your data

We will process such requests promptly.

8. Cookies and Tracking

We use:

  • Meta Pixel
  • Google tracking tools

These help us improve performance and optimize campaigns.

9. No Age Restriction

We currently do not restrict services based on age.

10. Policy Updates

We may update this policy when needed.

However, we will never make changes that go against your privacy or trust.

11. Ethical Commitment

We operate with strong ethical values and will never misuse your data.
Respecting your privacy is part of our principles and responsibility.

12. Contact

For any privacy-related concerns: